This Privacy Policy describes how VINEFORD.NET (the “Service”, “we”, “us”, or “our”) collects, uses, and discloses your information when you use our website and services. By using the Service, you agree to the practices described below.
1. Information we collect
We collect information you provide directly, information collected automatically, and information from third parties.
- Information you provide: name, email, phone (if shared), subject and message content of contact forms, and any other information you choose to share when requesting a consultation.
- Authentication information: if you sign in via Manus OAuth, we receive your account identifier and basic profile data necessary to maintain your session.
- Automatic information: standard server and analytics data such as IP address, user agent, pages viewed, and approximate location, used to operate the site and detect abuse.
- Cookies: we use a small number of essential cookies for session management and basic analytics. We do not use advertising cookies.
2. How we use information
- To respond to consultation requests and provide our services.
- To operate, maintain, and secure the website (including spam, abuse, and fraud prevention).
- To send transactional communications about your inquiry.
- To comply with applicable laws and respond to legal process.
3. Sharing of information
We do not sell personal information. We share information only with:
- Service providers who help us operate the site (hosting, analytics, email delivery), under contracts that limit their use of your data to providing the service.
- Authorities, if required by law, valid legal process, or to protect rights and safety.
- Successors in connection with a merger, acquisition, or transfer of assets, subject to equivalent privacy commitments.
4. Sensitive content in submissions
For your safety, please do not include passwords, seed phrases, private keys, full payment card numbers, or government identifiers in your contact form messages. If you accidentally do, we will delete that data on identification.
5. Data retention
We retain contact-form submissions and engagement records for as long as reasonably necessary to provide our services and meet legal, accounting, or reporting obligations. You may request deletion of your information at any time.
6. Security
We use reasonable administrative, technical, and organisational safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Your rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Receive a portable copy of your data.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at [email protected].
8. International transfers
We operate online and may process information in the United States and other jurisdictions. Where required, we use appropriate safeguards for cross-border transfers.
9. Children\u2019s privacy
The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted with an updated \u201cLast updated\u201d date.
11. Contact
For privacy questions or requests, contact [email protected] or call +1 (302) 824-6398.